aa77 Privacy Policy —
Your Information Is Safe With Us

This Privacy Policy ("Policy") describes our commitments and practices regarding the collection, use, storage, and protection of personal information of users ("you", "user") of the aa77 ("we", "our") platform. aa77 is a secure and reliable online gaming platform operated for players in Bangladesh.

By using our platform, you consent to the terms described in this Policy. We give the highest importance to your privacy and use the latest technology to protect your information.

When you create an account and use services on the aa77 platform, we may collect the following types of information:

1.1 Identity Information

• Full name and date of birth (for age verification)
• National ID card or passport details (for identity verification where applicable)
• Username and password

1.2 Contact Information

• Mobile phone number (linked to bKash, Nagad, or Rocket)
• Email address (optional but recommended)

1.3 Financial Information

• Mobile banking number (bKash, Nagad, Rocket)
• Transaction history, deposit and withdrawal records
• Deposit and withdrawal amounts (minimum deposit ৳200, minimum withdrawal ৳1,000)

1.4 Technical Information

• IP address and device information
• Browser type and version
• Operating system information
• Session time and duration
• Page visit and gaming activity logs

We collect information in the following ways:

• Directly from you: Information you voluntarily provide during account registration, login, financial transactions, and support requests.
• Automatically: Technical information collected through cookies, log files, and similar technologies while you use our platform.
• From third parties: A limited amount of information may be collected from identity verification services and fraud prevention agencies.

aa77 uses your information only for the following legitimate purposes:

aa77 adopts industry-standard security measures to protect your information. The key elements of our security setup are:

• SSL Encryption: All data transfers between your device and our servers are secured with 256-bit SSL encryption.
• Secure Server Infrastructure: Your information is stored in secured data centres where unauthorised physical and digital access is prevented.
• Two-Factor Authentication: Two-factor authentication is used for additional account security.
• Regular Security Reviews: Our security team regularly reviews systems and tests for vulnerabilities.
• Data Minimisation: We collect and store only the minimum information necessary to provide the service.

The retention period for information depends on the type of information and applicable legal obligations. Even after an account is closed, information required to meet legal obligations may be retained for a specified period.

aa77 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Payment Processing

Necessary information is shared with mobile financial service providers such as bKash, Nagad, and Rocket to complete your financial transactions. This sharing is solely for the purpose of completing transactions, and these providers manage information in accordance with their own privacy policies.

5.2 Technology Service Providers

Necessary technical information may be shared with technology partners that assist in operating our platform (such as cloud hosting providers). These parties operate under contractual confidentiality obligations.

5.3 Game Providers

The minimum necessary information may be shared with our game software partners including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe for game operations. This information is used solely for the purpose of running games.

5.4 Legal Obligations

Information may be disclosed to comply with legal obligations when required by an order of a competent court or legal authority, or in circumstances necessary to investigate fraud and illegal activity.

The aa77 platform uses cookies and similar technologies to improve your experience.

6.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure the basic functioning of the platform. These cookies cannot be disabled.
• Functionality Cookies: Used to remember your preferences and settings, such as language preference.
• Analytical Cookies: Help analyse platform usage patterns, which are used to improve the service.
• Security Cookies: Help prevent unauthorised access and fraud.

6.2 Cookie Controls

You can control cookies through your browser settings. Please note, however, that disabling essential cookies may prevent some core platform functions from working properly, particularly during login and transactions.

You have the following rights regarding your personal information:

1. Right to Access Information: You have the right to know what information we hold about you. You can contact our support team to request a copy of the information stored about you.
2. Right to Correct Information: If there is any incorrect information in your account, you can request that it be corrected.
3. Right to Delete Information: In certain circumstances you may request that your information be deleted. However, this right may be limited in relation to information concerning legal obligations, active disputes, or financial transaction records.
4. Right to Restrict Processing: You have the right to request that the processing of your information be restricted in certain circumstances.
5. Right to Opt Out of Marketing Communications: You can request at any time that we stop sending you marketing and promotional communications.
6. Right to Lodge a Complaint: If you have any concerns about how we use your information, you have the right to contact us directly.

To exercise any of the above rights, contact the aa77 support team. We will process your request as quickly as possible.

aa77 is an adults-only platform. Our services are for persons aged 21 and above only. Under no circumstances do we collect information from minors or allow them to create accounts.

An age verification process is followed at the time of registration. If we become aware that a minor is using our platform, we will immediately close that account and delete all collected information. If a parent or guardian believes their child is using our platform, please contact our support team immediately.

aa77 may update this Privacy Policy from time to time. This Policy may be revised due to service improvements, adoption of new technology, or legal changes.

For any significant changes, we will notify you through your registered contact method. The date of the most recent update will be noted at the end of the Policy. We advise you to review this Policy regularly.

Continued use of the platform after significant changes will be taken as your consent to the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Last Updated: This Privacy Policy is reviewed and updated regularly. Thank you sincerely for your trust and confidence in aa77.